System Check

Step 1: Understand the Minimum System Requirements

Windows

Windows 8.1 and up
4GB RAM
20GB free disk space
Internet Access 1.5 Mbps speed or more (Broadband connection highly recommended)
Chrome or Firefox browser
Speakers, webcam, and microphone
Additional requirements may vary by program

Mac

Mac OS 10.6 and up
4GB RAM
20GB free disk space
Internet Access 1.5 Mbps speed or more (Broadband connection highly recommended
Chrome or Firefox browser
Speakers, webcam, and microphone
Additional requirements may vary by program

Note: Chromebooks are not fully supported for online education at PMI. For best results, please use a desktop or laptop computer running Windows or MacOS.

Step 2: Check your System Audio and Speed (click icons)

Audio Test

Use: Audio files

Internet Speed

Use: Blackboard features

Step 3: Download Microsoft 365 Education

Microsoft Office 365 for FREE

Students and educators can sign up for Office 365 Education for FREE, including Word, Excel, PowerPoint, OneNote, and Teams, plus additional classroom tools. Use your valid school email address to get started.

Click here for further instructions.

Step 4: Use the Correct Browser

Supported Internet Browsers

For Blackboard Learn, Anthology supports Google Chrome™, Mozilla® Firefox®, and Apple® Safari®, desktop and mobile browsers. All these browsers apply updates automatically for most users. Anthology makes every effort to support the most recent version upon release. For these supported browsers, these are the supported versions:

Google Chrome™, most recent stable version and two preceding versions.
Mozilla® Firefox®, most recent stable version and two preceding versions.
Apple® Safari® for MacOS and iOS, two most recent major versions.

Run the browser checker to see whether Blackboard Learn supports your browser.

Step 5: Check Browser Settings and Permissions

You MUST be sure your computer browser settings are properly set so course-related content is not blocked from opening. This will not compromise your online security.

How to set security for:

Step 6: Allow Pop-Ups from PMI

Course content sometimes opens in a new browser window and your browser settings must be configured to allow pop-ups from PMI. Click the link below to test your pop-up window settings.

If a new browser window does NOT open, set your browser to allow pop-ups from:

pmi.edu
repo.pmi.edu

Step 7: Restart Your Computer

As a final step, restart your computer to allow for all updates to complete.